As our Chief Operating Officer (COO), Jeffrey Marcelus leverages his distinguished career in IT and engineering to spearhead efficient and successful daily operations. A certified Project Management Professional (PMP), Jeffrey boasts a remarkable track record of delivering projects on time and exceeding expectations, evident in his 90% on-time delivery rate for full-stack deployments. This dedication to efficiency translates to increased customer satisfaction, as evidenced by the impressive 25% rise achieved under his leadership.
Jeffrey's expertise extends beyond project management. His ability to implement lean/agile methodologies fosters a culture of adaptability and innovation within our fast-paced telecommunications environment. He possesses a deep understanding of software development, quality engineering, and industry regulations like ISO13485 and FDA CFR 820. This ensures that our projects not only meet rigorous standards but consistently surpass them. Jeffrey's comprehensive skillset encompasses proficiency in ERP software, Microsoft solutions, and identity/access management, making him a key asset in driving operational excellence and propelling our company's success in the competitive telecoms market.
